Pirate Cards - Shipping Policy

Last Updated: August 21, 2026

Please review the following Shipping Policy before placing an order.

Processing Times

Orders are typically processed and shipped within 1–2 business days. Processing times may be extended during new product releases, promotional periods, holidays, severe weather, carrier disruptions, or periods of unusually high order volume.

Shipping Methods

All Pirate Cards orders are shipped with tracking.

Orders are fulfilled and shipped from Ontario, Canada.

Available shipping methods and estimated transit times are displayed at checkout based on the customer's delivery address.

Tracking information will be provided once your shipping label has been created and the order has been fulfilled.

Carrier delivery estimates are estimates only and may vary due to circumstances outside of Pirate Cards' control.

Shipping Rates

Shipping rates are calculated at checkout based on the destination, package weight, and selected shipping method.

Orders of $300 CAD or more before tax qualify for free shipping within Canada on eligible shipping rates up to $26 CAD.

Any additional free shipping offers or promotions will be clearly stated where applicable and are subject to the terms shown at the time of purchase.

International Orders

Pirate Cards ships to select international destinations where shipping is available at checkout.

International orders may be subject to import duties, customs fees, VAT, taxes, brokerage fees, tariffs, or other charges imposed by the destination country. These charges are not included in the purchase price or shipping cost and are the responsibility of the customer.

Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete shipping information before completing their purchase.

Pirate Cards is not responsible for delays, returned shipments, or additional shipping costs resulting from an incorrect or incomplete address provided by the customer.

If you notice an error in your shipping address, please contact us at hello@piratecards.shop as soon as possible. Address changes cannot be guaranteed once an order has been processed or shipped.

Lost, Stolen or Delivered Packages

All Pirate Cards shipments include tracking. Customers are encouraged to monitor the tracking information provided and ensure that deliveries are sent to a secure location.

If a package is lost in transit, damaged, or marked as delivered but cannot be located, please contact the shipping carrier and then contact us at hello@piratecards.shop so we can review the situation and assist with any available carrier investigation or claim.

Pirate Cards is not responsible for theft or loss that occurs after confirmed delivery, except where otherwise required by applicable law.

Carrier Delays

Delivery times may be affected by carrier delays, customs processing, severe weather, labour disruptions, government actions, or other circumstances outside of Pirate Cards' reasonable control.

If your shipment appears significantly delayed, please contact us at hello@piratecards.shop and we will assist with reviewing the tracking information and any available carrier options.

Refused or Unclaimed Shipments

If a shipment is refused, left unclaimed, or returned because applicable customs duties, taxes, brokerage fees, or other import charges were not paid, the order will be reviewed once it is returned to Pirate Cards.

Any applicable refund may be reduced by the original shipping cost, return shipping cost, and any carrier or customs charges incurred by Pirate Cards.

Refund eligibility and any applicable deductions will be handled in accordance with our Return & Refund Policy and applicable law.

Combined Orders

Pirate Cards may combine multiple orders placed by the same customer when practical and when the orders have not yet been shipped.

If orders are successfully combined and the actual shipping cost is lower than the total shipping amount paid, the applicable difference may be refunded to the original payment method.

Signature Confirmation

Pirate Cards may require signature confirmation for certain high-value orders or where additional delivery security is appropriate.

For additional information, please review our Return & Refund Policy or Contact Us page.