Privacy policy
Pirate Cards – Privacy Policy
Last Updated: August 21, 2026
Pirate Cards is operated by Pirate Cards Ltd., an Ontario-based Canadian company.
Pirate Cards operates this store and website, including the related information, content, features, tools, products, and services offered through it (collectively, the "Services"). Pirate Cards is powered by Shopify, which provides the ecommerce technology used to operate our online store.
This Privacy Policy explains how Pirate Cards collects, uses, processes, and discloses personal information when you visit or use the Services, make a purchase or other transaction, create or use a customer account, request product availability notifications, submit a review, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, use, processing, or disclosure of personal information, this Privacy Policy will apply.
Please review this Privacy Policy carefully.
Personal Information We Collect or Process
When we use the term "personal information," we mean information that identifies you or can reasonably be associated with you. Personal information does not include information that has been anonymized or de-identified so that it can no longer reasonably identify you.
Depending on how you interact with Pirate Cards, where you live, and as permitted or required by applicable law, we may collect or process the following categories of information:
Contact Information
This may include your name, billing address, shipping address, phone number, and email address.
Payment and Transaction Information
This may include your payment method, payment status, transaction details, billing information, and payment confirmation.
Full payment card details are processed by Shopify and applicable payment providers and are not visible to or stored directly by Pirate Cards.
Account and Checkout Information
This may include customer account details, saved preferences, and information associated with accelerated checkout services such as Shop Pay, Apple Pay, PayPal, or other supported providers.
Account credentials and payment credentials may be processed by Shopify or the applicable third-party provider rather than directly by Pirate Cards.
Shopping and Engagement Information
This may include products you view, add to your cart, or purchase; products for which you request restock or availability notifications; reviews you submit; and information related to any approved cancellation, claim, refund, or return request.
Communications With Us
This includes information you provide when contacting Pirate Cards, including customer-support inquiries, privacy requests, order-related communications, or other correspondence.
Device and Technical Information
This may include information about your device, browser, network connection, IP address, cookie identifiers, and other technical or unique identifiers.
Usage Information
This may include information about how and when you access, interact with, or navigate the Services.
Sources of Personal Information
We may collect personal information:
- Directly from you when you make a purchase, create or use an account, request a product notification, submit a review, contact us, or otherwise provide information to us.
- Automatically when you use the Services, including through cookies and similar technologies.
- From Shopify and service providers that help us operate our store and provide services on our behalf.
- From payment providers, shipping providers, analytics providers, advertising partners, fraud-prevention services, and other third parties where applicable.
How We Use Your Personal Information
We may use personal information for the following purposes:
Providing and Improving the Services
We use personal information to operate our store, process payments, fulfill and ship orders, provide tracking information, maintain customer accounts, remember preferences, respond to product-availability requests, process eligible claims or approved cancellations, provide customer support, enable customer reviews, and improve the shopping experience.
Marketing and Advertising
We may use personal information for marketing and promotional purposes, including sending promotional communications by email where you have subscribed or otherwise provided consent.
Where text-message marketing is offered, promotional text messages will only be sent where the required consent has been provided.
We may also use information about your interactions with the Services to show you relevant advertisements on our website or through third-party advertising platforms.
Pirate Cards does not use postal mail for marketing purposes.
Security and Fraud Prevention
We may use personal information to provide a secure shopping experience, authenticate accounts, prevent unauthorized transactions, detect or investigate suspected fraud, abuse, illegal activity, or security threats, and protect Pirate Cards, our customers, and our Services.
Communicating With You
We use personal information to respond to customer inquiries, provide order updates, address support requests, communicate about transactions, and maintain our customer relationships.
Legal and Business Purposes
We may use personal information as reasonably necessary to comply with applicable laws, accounting or tax requirements, lawful government requests, legal proceedings, dispute resolution, fraud prevention, chargebacks, enforcement of our policies and agreements, or protection of our legal rights.
Consent
Where consent is required by applicable law, Pirate Cards will seek consent before collecting, using, or disclosing personal information for the applicable purpose.
Consent may be express or implied depending on the nature of the information, the purpose for which it is used, and the circumstances.
You may withdraw consent where permitted by law, subject to legal or contractual restrictions and reasonable notice.
Cookies, Analytics and Advertising Technologies
Pirate Cards and our service providers may use cookies, pixels, tags, analytics tools, and similar technologies to understand how customers interact with the Services, measure website performance, remember preferences, prevent fraud, and support advertising and marketing activities.
These technologies may be provided by Shopify and other third-party analytics or advertising partners.
The specific technologies and service providers used by Pirate Cards may change over time.
Where required by applicable law, you may have choices regarding certain cookies, targeted advertising, or related processing.
How We Disclose Personal Information
Pirate Cards may disclose personal information where reasonably necessary for legitimate business purposes, including:
Shopify and Service Providers
We may disclose information to Shopify and vendors that provide services such as ecommerce hosting, payment processing, analytics, customer support, fraud prevention, cloud services, order fulfillment, and shipping.
Payment Providers
Information required to process a transaction may be provided to the applicable payment provider or accelerated checkout service.
Shipping and Delivery Providers
Information such as your name, shipping address, phone number, email address, and relevant order information may be provided to shipping carriers and delivery providers as necessary to fulfill your order.
Analytics and Advertising Partners
We may provide or make certain information available to service providers that help us measure advertising performance, understand website usage, or advertise Pirate Cards products and services.
Pirate Cards does not sell customer personal information to third parties for their own independent marketing purposes.
At Your Direction or With Your Consent
We may disclose information where you direct us to do so, request a particular service, use a third-party integration, or otherwise provide consent.
Legal and Business Requirements
We may disclose personal information where required by applicable law, lawful legal process, government authorities, or where reasonably necessary to protect our rights, customers, property, or Services.
Information may also be transferred as part of a future merger, acquisition, financing, restructuring, sale of assets, or similar business transaction where permitted by applicable law.
Relationship With Shopify
Pirate Cards is powered by Shopify, which hosts our online store and provides technology used to operate the Services.
Shopify may collect and process personal information when you visit or interact with our store, including information necessary to provide checkout, payment, security, analytics, account, and other platform features.
Information processed through Shopify may be stored or processed in countries outside your country of residence. Shopify may also process certain information independently in accordance with its own privacy practices.
For more information about how Shopify processes personal information and the privacy rights that may be available to you, please review Shopify's Consumer Privacy Policy and Privacy Portal.
Third-Party Websites and Links
Our Services may contain links to third-party websites, platforms, or services.
If you follow a third-party link, that third party's own privacy, security, and other policies will apply.
Pirate Cards is not responsible for the privacy practices, security, or content of third-party websites or services.
Children's Data
The Services are not directed to children under the age of 13, and Pirate Cards does not knowingly collect personal information from children under 13 without appropriate parental or guardian consent.
If you believe a child has provided personal information to us without appropriate consent, please contact us at hello@piratecards.shop.
Security and Retention of Personal Information
We use reasonable administrative, technical, and organizational safeguards to help protect personal information.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary to provide our Services, maintain business and transaction records, comply with legal and accounting obligations, resolve disputes, prevent fraud, provide customer support, process chargebacks or claims, and enforce our agreements and policies.
Retention periods may vary depending on the type of information and the purpose for which it is used.
Privacy Incidents
If Pirate Cards becomes aware of a privacy or security incident involving personal information, we will assess and respond to the incident and provide any notifications required by applicable law.
Your Rights and Choices
Depending on where you live and subject to applicable law, you may have rights regarding your personal information.
These may include the right to request access to, correction of, or deletion of certain personal information we maintain about you. You may also have the right to request a copy of certain personal information or to object to or restrict certain uses of your information.
Pirate Cards does not sell customer personal information to third parties for their own independent marketing purposes.
You may opt out of promotional emails at any time by using the unsubscribe link included in those messages.
Where text-message marketing is offered, you may withdraw your consent using the opt-out method provided in the message.
Certain privacy rights relating to advertising, cookies, or information processed by Shopify may also be available through Shopify's privacy tools or other controls made available through the Services.
To submit a privacy request or ask a question regarding your personal information, please contact us at hello@piratecards.shop.
We may need to verify your identity before completing certain requests. We may also retain certain information where permitted or required by applicable law, including for legal, accounting, fraud-prevention, dispute-resolution, or transaction-record purposes.
We will not discriminate against you for exercising privacy rights available to you under applicable law.
International Transfers
Personal information may be transferred to, stored in, or processed in countries outside your country of residence, including through Shopify and other service providers that support our operations.
Where required by applicable law, appropriate safeguards will be used to protect personal information when it is transferred internationally.
Complaints
If you have a concern or complaint about how Pirate Cards collects, uses, processes, discloses, or protects your personal information, please contact us at hello@piratecards.shop.
We will review privacy-related complaints and respond in accordance with applicable law.
Depending on where you live, you may also have the right to contact the relevant privacy or data-protection authority.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, Services, legal requirements, or other operational reasons.
When changes are made, we will update the "Last Updated" date on this page and provide any additional notice required by applicable law.
Contact
Pirate Cards is operated by Pirate Cards Ltd., an Ontario-based Canadian company.
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise a privacy right, please contact:
Pirate Cards Ltd.
3663 Platinum Drive, 2nd Flr
Mississauga, ON L5M 0Y7
Canada
Privacy Representative – Pirate Cards Ltd.
Email: hello@piratecards.shop
Phone: 1-416-786-0949
For the purposes of applicable data protection laws, Pirate Cards Ltd. is responsible for the personal information it controls.